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Presented by: DKF Solutions Group

Ironclad SSO Documentation: From Initial SSO Notification to SSO Certification Workshop


  • January 15
  • 8:30 am - 12:00 pm


City of Pleasanton Ops Services Admin
3333 Busch Rd
Pleasanton, CA 94566 United States
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  • Member price: $265
  • Non-member price: $265

Topic:       Ironclad SSO Documentation Workshop
Date:        January 15, 2020
Time:        8:30am to 3:30pm
Location:  City of Pleasanton, Ops Services Admin Bldg (Remilard Conf. Room), 3333 Busch Rd., Pleasanton, CA

Trainer:     Andy Morrison

Morning refreshments and a box lunch will be provided.

State and Regional Board audits of SSMP’s over the past 6 years show that SSO documentation is the single largest area where dischargers fall short of regulatory requirements and expectations.  A sampling of completed SSMP audits show:

  • Conflicting information in the onsite SSO Incident File
  • Conflicting information between certified CIWQS reports and discharger hardcopy files
  • Incomplete SSO documentation
  • Inadequate detail of SSO volume determinations
  • Unreasonable estimates of SSO start times and a lack of documentation of how the start time was determined

This workshop will present a comprehensive roadmap to developing ironclad, defensible documentation for your SSOs.  Attendees will work real-world examples and complete SSO documentation as part of working toward a complete SSO Incident File. Attendees will leave with actual practice and a comprehensive guide, including forms, that can be used immediately to help ensure your SSO documentation and files are complete, defensible and will withstand regulatory scrutiny.

Workshop Take Away & Value

Topics addressed in this first of its kind 6-hour workshop include:

  • Overview of State Water Quality Control Board’s SSO documentation requirements
  • Penalties and other risks for inadequate documentation and response, including sewer backups      impacting private property
  • What should be in your OERP
  • Guide to Effective Photo Documentation
  • Determining reasonable and defensible SSO Start Times, including exercise
  • 10 Different Defensible SSO Volume Estimation Methods and Documentation
    •  3 of the 10 methods covered will include real-world hands on exercises
  •  Completing the SSO Report and Gathering Information Required for CIWQS, including exercise
  •  Completing the SSO Incident File ready for CIWQS Reporting
    • Technical Report Writing Basics
    •  How to handle missing or incomplete information
  • What must be in the SSO Incident File
    •  Preparing to enter the incident into CIWQS – Best Practices

Who should attend?

Legally responsible officials, data submitters, collection system supervisors, Public Works Directors, General Managers, staff engineers involved in collection system planning and renewal, persons responsible for an element(s) of a Sewer System Management Plan, elected officials interested in collection systems compliance, environmental compliance managers, building officials, and collection system maintenance employees.

For additional information, please email Zoeanne Tafolla at [email protected]

Click here to see the full schedule of DKF Solutions Group training classes.

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